ft99 Responsible Gaming — Your Safety Is Our Priority
ft99 believes entertainment should be enjoyable and controlled. Our responsible gaming tools, self-exclusion feature and 24/7 Bengali support keep you protected at all times.
Why Is Responsible Gaming Important?
Online gaming and betting are a form of entertainment — but when they become uncontrolled, they can have a negative impact on personal life. ft99 always wants you to play with enjoyment, awareness and within your own limits. Our platform offers several important tools and features to ensure responsible play, helping you stay in control at all times.
Online gaming is growing in popularity across Bangladesh. At ft99, we want every player to set their own budget and time limits before playing. Gaming should never be seen as a source of income — it is for entertainment only. Making decisions with your financial situation, family and mental health in mind is the foundation of responsible gaming.
Our Protection Features
ft99 offers various tools and features to protect players and keep your gaming experience safe.
Deposit Limits
You can set your own maximum deposit limit on a daily, weekly or monthly basis. This helps you stay within your budget and avoid overspending.
Time-Out Feature
Use the time-out option if you want to take a temporary break. You can suspend your account for anywhere from 24 hours up to 30 days.
Self-Exclusion
If you feel that gaming is causing problems in your life, use the self-exclusion feature to take a long-term break. This option is designed for your protection.
Age Verification
Age verification is mandatory when registering an account on ft99. Only those aged 21 or above are permitted to play on our platform.
Gaming History
You can view your complete betting and gaming history at any time. Reviewing your own behaviour makes responsible gaming easier.
24/7 Support
Contact our Bengali live chat support at any time. If you have any concerns about your gaming, our team is here for you.
Recognise the Warning Signs
If any of the following signs appear, take a break immediately and contact our support team.
Spending Beyond Budget
You are spending more than your set budget and placing more bets to recover losses.
Loss of Control
You want to stop but cannot, or you feel uncomfortable going through a day without gaming.
Family Problems
You are having disagreements with family or friends over gaming, or it is causing tension in your relationships.
Playing on Borrowed Money
You are borrowing money to fund gaming or skipping other necessary expenses to place bets.
Emotional Distress
You feel extreme frustration or anger after losing at gaming, which is affecting your daily life.
Hiding Behaviour
You are concealing your gaming habits from family or friends, or lying about them.
Use the Control Tools
Log in to ft99 and activate any of these tools from your Account Settings at any time.
Daily Deposit Limit
Set a maximum deposit amount for each day. Once a limit is set, it cannot be changed for 24 hours, so depositing extra money on impulse will not be possible.
Weekly and Monthly Limits
Set an upper limit on your total deposits on a weekly or monthly basis. This is especially useful for long-term budget management.
Cooling-Off Period
Take a break from gaming for a set period — one day, one week or one month. During this time your account will be temporarily inactive.
Permanent Self-Exclusion
If gaming addiction becomes a serious problem, permanently self-exclude. After this point it will no longer be possible to reactivate your account.
Betting History Review
View all your transactions and betting records at any time. Analysing your own habits makes it easier to make informed decisions.
Gaming Time Reminder
You can receive reminders at set intervals showing how long you have been playing, which helps with time management.
Age Restriction — 21+ Only
ft99 strictly follows an age verification policy. Only individuals aged 21 or above may open an account and play on our platform. Valid identification must be provided to prove age at the time of account registration. If any underage person is found to have accessed our platform, please notify our support team — we will take immediate action. Use password protection on your device to prevent underage members of your household from accessing the platform.
How to Activate Protection Tools
Configure your responsible gaming settings in just a few simple steps.
Log In to ft99
Go to the ft99 Login page and sign in with your credentials to access your account.
Go to Account Settings
Click the profile icon in the top right corner and look for the "Account Settings" or "Responsible Gaming" section.
Choose Your Preferred Limits
Deposit limits, time-out or self-exclusion — choose one or more options based on your needs.
Confirm
Submit your selection. The settings will take effect immediately and a confirmation email will be sent.
Get Support If You Need It
Our 24/7 live chat team is with you for any issue. Speak to us in Bengali — we are always ready to help.
Need Help? We are always here.
If you have any concerns about gaming, speak with us directly. ft99's 24/7 Bengali live chat support will be by your side — completely free and confidential.
Responsible Gaming Tips
These simple habits will keep your gaming experience enjoyable and safe at all times.
Set Your Budget First
Decide how much you can afford to spend before you start playing. Never go beyond this limit.
Play for Entertainment
Never think of gaming as a way to earn money or recover losses — it is purely a form of entertainment.
Play Within a Time Limit
Decide in advance how long you will play in each session. Take regular breaks and spend time with your family.
Do Not Play Under Stress
Avoid gaming when you are under stress, feeling low or under the influence of substances. Make decisions with a clear mind.
Let Your Family Know
Tell someone close to you about your gaming habits. Transparency helps you stay accountable.
Keep Expectations of Winning Realistic
Winning at gaming is not guaranteed. Every bet is independent — previous results do not affect the next bet.
Common Questions & Answers
Answers to the most frequently asked questions about responsible gaming.
Enjoy Safely at ft99
Enjoy ft99's top games and betting options while staying within the limits of responsible gaming.
For users aged 21 and above only. Play responsibly.